Privacy Policy

High Future Tech ("we", "us", "our") respects the privacy of everyone who uses our website, software products and applications, including administrators, teachers, parents, students, patients and clinic staff. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

1. Introduction

This policy applies to the High Future Tech website and to our software products, including School Management Software / ERP, Parent and Teacher Applications, Dental Management Software, Distributor Management Software, and our Bulk SMS, WhatsApp Business API and messaging services.

It should be read together with our Terms & Conditions.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Account & contact information: name, email address, phone number, role, and institution or business name.
• Institutional data entered into our software: the records a customer enters or uploads, such as student, parent, teacher, attendance, examination, fee, patient or treatment information.
• Communication data: content and delivery status of SMS, WhatsApp and app notifications sent through our platform.
• Technical information: IP address, browser type, device information, and usage data collected automatically when you use our website or apps.
• Support & correspondence: information you share with us when requesting a consultation, contacting support, or communicating with our team.

3. How We Use Information

We use the information we collect to:

• Provide, operate and maintain our software and services.
• Deliver SMS, WhatsApp and app notifications on behalf of the institutions using our platform.
• Respond to consultation requests, support queries and other communications.
• Improve, secure and troubleshoot our website and products.
• Meet legal, regulatory and contractual obligations.

4. Student, Patient & Institutional Data

Where a school, clinic or business uses our software, that institution is the owner and controller of the data it enters — for example, student records, attendance, exam results, patient records or treatment history.

High Future Tech processes this information on the institution's behalf, to operate the software and deliver the services requested. The institution is responsible for obtaining any consents or permissions required from students, parents or patients before entering their information into our systems, as described in our Terms & Conditions.

5. Sharing With Third Parties

We do not sell personal information. We may share information with:

• Service providers who help us operate our platform, such as SMS providers, WhatsApp Business API / Meta services, cloud hosting providers, email services and payment gateways.
• The institution you belong to (for example, your school or clinic), since our software is provided to that institution.
• Authorities, where required to comply with a legal obligation, court order or government request.
• A successor entity, in the event of a merger, acquisition or sale of assets, subject to continued protection of the information.

Third-party services are subject to their own privacy policies and terms.

6. Cookies & Tracking

Our website may use cookies and similar technologies to remember preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings; disabling them may affect some website features.

7. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse or disclosure, consistent with our Terms & Conditions. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as needed to provide our services to the relevant institution, comply with legal obligations, resolve disputes, and enforce our agreements. Institutional customers may request deletion of their data subject to the terms of their service agreement and applicable law.

9. Your Rights

Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information. If our software is provided to you through a school, clinic or business, please contact that institution first, since they control the records held in the system. You are also welcome to contact us directly using the details below.

10. Children's Information

Some of our software, such as School Management Software and Parent/Teacher Apps, involves information relating to students who may be minors. This information is entered and managed by the school, with the school responsible for obtaining any required parental or guardian consent. We do not knowingly collect information directly from children outside of this institutional context.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.